- What do you do if your Microsoft Surface won't turn on?
- How do I force a Surface Pro to turn on?
- What do I do if my Surface Pro won't charge?
- How do you fix your tablet when it wont turn on?
- How do you force restart a laptop?
- Where is the power button on a Surface Pro?
- Can Microsoft Surface be repaired?
- How do I know if my Surface Pro is charging?
- How do I force my computer to shut down?
- Can Surface Pro battery be replaced?
- Is there another way to charge a Surface Pro?
- Can you replace the battery in a Microsoft Surface Pro 4?
What do you do if your Microsoft Surface won't turn on?
If recharging your Surface didn't wake it up, here's a couple things to try.
- Connect to a keyboard or use an integrated keyboard. Then press the Windows logo key + Ctrl + Shift + B.
- If you're in tablet mode, quickly press the volume-up and volume-down buttons three times.
How do I force a Surface Pro to turn on?
Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds), then release both. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. After you release the buttons, wait 10 seconds.
What do I do if my Surface Pro won't charge?
If your Surface doesn't charge even when the power connector light is on, try this:
- Remove the power connector from your Surface, turn it over, and plug it back in. Make sure the connection is secure and the power connector light is on.
- Wait 10 minutes, and check to see if your Surface is charging.
How do you fix your tablet when it wont turn on?
Press your device's Power button and hold it down. You should only have to hold the Power button down for ten seconds, but you may have to hold it down for thirty seconds or longer. This will cut the power to your phone or tablet and force it to boot back up, fixing any hard freezes.
How do you force restart a laptop?
Hard Reboot
- Press and hold the power button on the front of the computer for approximately 5 seconds. The computer will shut off. No lights should be near the power button. If lights are still on, you can unplug the power cord to the computer tower.
- Wait 30 seconds.
- Push the power button to turn the computer on again.
Where is the power button on a Surface Pro?
To turn on or wake your Surface, press the power button and wait a few seconds.
...
Turn on and wake.
Surface model | Where's the power button? |
---|---|
Surface Book, Surface Go, or Surface Pro | Upper left or upper right of the screen |
Surface Studio | Lower right of the screen |
Surface Laptop | Upper right of the keyboard |
Can Microsoft Surface be repaired?
Start the replacement process online
Important: Surface devices shipped in for service can't be repaired and must be replaced. We highly recommend that you back up your data if you can do so. We won't be able to recover it for you.
How do I know if my Surface Pro is charging?
While your Surface is charging, the LED indicator on the tip of the power supply's charging connector is lit to show your Surface is getting power, and the battery icon will show an electrical plug. Select the battery icon to see an estimate of how long it should take until the device is fully charged.
How do I force my computer to shut down?
A forced shutdown is where you literally force your computer to shut off. To shut down when the computer is not responding, hold the power button in for about 10 to 15 seconds and the computer should power down. You will lose any unsaved work that you had opened.
Can Surface Pro battery be replaced?
The device contains a built-in battery. The battery in this device is not user replaceable and should only be replaced by Microsoft or a Microsoft Authorized Service Provider. Surface Book 2 is built for performance.
Is there another way to charge a Surface Pro?
Yes, you can usually charge your Surface with the USB-C port. However, we highly recommend using the charger that came with your Surface because the charging speed with a USB-C cable can be very slow, depending on the power supply and cable you're using.
Can you replace the battery in a Microsoft Surface Pro 4?
Sorry, no Microsoft does not provide a battery replacement program. They offer a refurbished exchange and the price varies by the model of Surface device.