surface diagnostic toolkit

1. What does the surface diagnostic toolkit do?
2. How do I run surface diagnostic toolkit?
3. How do I troubleshoot my surface?
4. Why is my surface pen buttons not working?
5. How do I test my surface touch screen?
6. Which surface do I have?
7. How do I check the battery on my surface?
8. How do I run diagnostics on Windows 10?
9. How do I install Windows 10 on my surface?
10. How do you do a hard reset on a Surface Pro?
11. Why will my surface not turn on?
12. Why will my Microsoft Surface not turn on?

What does the surface diagnostic toolkit do?

The Microsoft Surface Diagnostic Toolkit is a lightweight, portable diagnostic tool that runs through a suite of tests to diagnose the hardware of Surface devices. Weighing less than 3 MB, the tool does not require any installation and can run from a USB stick or over the network.

How do I run surface diagnostic toolkit?

Run the Surface Diagnostic Toolkit

In the search box on the taskbar, type Surface Diagnostic Toolkit, then select it in the list of results. Follow the on-screen instructions in the Surface Diagnostic Toolkit.

How do I troubleshoot my surface?

Surface Display Does Not Work

1. Restart your device. Restart your device by holding down the power button for 30 seconds, release, then press the button again to power it back on.
2. Install updates. Install the latest updates on your device.
3. Two-button Shutdown.

Why is my surface pen buttons not working?

Reboot the pen

If the Surface Pen is not writing but the buttons work, you might be able to fix the issue simply by rebooting the pen. This is incredibly simple to do, and you just need to press and hold the pen button for about 10 seconds. After doing that, the pen will reboot and the problem should be resolved.

How do I test my surface touch screen?

Follow these steps to boot to UEFI and test touch functionality:

1. Go to Start > Power > Shut down.
2. When Surface is off, press and hold the volume up button and press the power button until a Microsoft or Surface logo appears onscreen.
3. Once you are in UEFI, touch your Surface screen and see if it responds normally.

Which surface do I have?

Select the Start button, then type system information. Select System information in the list of results. Find System Model under the Item column. The model info for your Surface will appear in the Value column next to System Model.

How do I check the battery on my surface?

Run Battery Report on Surface Tablets:

1. Search for cmd.
2. Choose Command Prompt from the search results.
3. In the Command prompt window that came up on your desktop, type in “powercfg /batteryreport” and hit Enter.

How do I run diagnostics on Windows 10?

To launch the tool, press Windows + R to open the Run window, then type mdsched.exe and hit Enter. Windows will prompt you to restart your computer. The test will take a few minutes to complete. When it's over, your machine will once again restart.

How do I install Windows 10 on my surface?

As per Microsoft's instructions, to start the Surface from a USB drive follow the following steps:

1. Insert a Windows 10 bootable USB drive into the USB port on your Surface.
2. Press and hold the volume-down button.
3. Press and release the power button.
4. When the Surface logo appears, release the volume-down button.

How do you do a hard reset on a Surface Pro?

Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds), then release both. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. After you release the buttons, wait 10 seconds.

Why will my surface not turn on?

Your Surface Won't Start, Method 2:

Always make sure the Surface is turned off first – not a problem in our case. Press and hold Volume Up (on the left side) and the Power button at the same time for at least 15 seconds. ... Release both buttons and wait 15 more seconds. Turn on the Surface as usual.

Why will my Microsoft Surface not turn on?

If charging your Surface and the keyboard or tablet shortcuts didn't work, you can try to force a shutdown, and then restart. On most devices you can do this by pressing and holding the power button until the logo screen appears (about 20 seconds).