Request a refund for apps or content that you bought from Apple
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
- How do I get a refund for an app store purchase on my iPad?
- Does Apple give refunds for accidental purchases?
- Can you refund an app store purchase?
- Can I redownload an app I already purchased?
- How do I get a refund for an Apple app?
- How long does it take to get a refund from Apple App Store?
- How do I cancel an accidental in-app purchase?
- Why is Apple denying my refund request?
- How do I fight Apple charges?
- How do I get a refund on the Play Store?
- Will Apple refund in app purchases made by a minor?
- How do I contact app store?
How do I get a refund for an app store purchase on my iPad?
How to get a refund using your iPhone or iPad
- Launch Mail from your Home screen.
- Search for "Your receipt from Apple" if it's not immediately visible.
- Tap on the receipt for the purchase your want refunded. ...
- Tap Report a Problem next to the purchase you want to report. ...
- Enter your Apple ID and password when prompted.
Does Apple give refunds for accidental purchases?
Apple lets you request a refund for any app, in-app or media purchases you've made within the last 90 days. You'll have to report the problem, request your refund, and customer service rep will review your request. There are a few ways to do this.
Can you refund an app store purchase?
But if the app was purchased by mistake, you may be able to get your money back. ... For Android devices: Google Play has a generous policy: Uninstall an app within 15 minutes of buying it and you automatically receive a refund.
Can I redownload an app I already purchased?
You can use apps you bought on Google Play on any Android device without paying again. However, each device must have the same Google Account on it. You can: ... Reinstall an app you bought but deleted.
How do I get a refund for an Apple app?
How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
How long does it take to get a refund from Apple App Store?
Here's how long it takes for a refund to appear on your account or statement: Store credit—It might take up to 48 hours to see the refund in your Apple ID balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier.
How do I cancel an accidental in-app purchase?
Click Order History. Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you'd like a refund.
Why is Apple denying my refund request?
From time to time, Apple may occasionally refuse a refund request if they suspect you have committed fraud, abused the refund policy, or displayed other manipulative behavior that entitles the company to a corresponding counterclaim.
How do I fight Apple charges?
Report an unknown transaction or dispute a charge
- On your iPhone, open the Wallet app and tap Apple Card.
- Scroll down and tap the transaction that you want to report. ...
- Tap the transaction again, then tap Report an Issue.
- Choose the type of issue that you want to report.
How do I get a refund on the Play Store?
How to get a refund for apps or games
- Open the Google Play Store app.
- Tap the three horizontal lines at the top left to open the menu.
- Choose Account > Purchase History.
- Find the app or game you want to return and tap Refund.
- Tap Yes, the app will be uninstalled, and your money will be refunded.
Will Apple refund in app purchases made by a minor?
To request a refund, parents need to first find their receipt by checking their email. ... Then they can write "Refund for In-App Purchases made by a minor” in the Details section, followed by the receipts for the unauthorized in-app purchases for which they're seeking refunds.
How do I contact app store?
You can buy online or call (800) MY–APPLE (800–692–7753). You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.